Many of customers have been happy with our customer service.Because we are very confident in the quality of my products and our have easy returns program which makes your purchasing experience as simple as possible.
If the item is not delivered or arrives in a damaged or otherwise defective state, please contact us within 15 days to submit a claim . And you don't need to pay any fee.Ustakeme may require pictures or video of defective/damaged items to issue a full refund. please allow 3–5 business days for the request to be completed.
If you don’t need our products for the time being, you can still apply for a return. But you need to pay for the shipping fee on your return.Please contact us within 30 days to submit Refund Request When you receive the product,But please make sure it has not been used and damaged .
Items returned must be in their original packaging or acceptable packaging, along with all accessories in the original shipment.
Once the item is received at our warehouse center, it takes 1 ~3 business days for the refund to be processed. And return your payment account
C/O 14310 Ramona Avenue
Chino, California 91710
Business hours: 9:00AM - 6:00PM(PST)